977 bed's Privacy Policy — Your Data, Our Responsibility

977 bed is a trusted online betting and gaming platform in Bangladesh. We believe that user privacy is a fundamental right. This Privacy Policy clearly outlines how your data is collected, why it is collected, where it is stored, and how it is kept secure — so you can use 977 bed with full confidence.

01. What Information We Collect

977 bed collects two types of information from you — information you provide directly and information collected automatically. Details are outlined below:

Information you provide directly

When you create an account on 977 bed, complete verification, or contact support, we collect the following information:

• Identity Information: Full name, date of birth, gender
• Contact Information: Email address, mobile number
• Address Details: Division, district, full address
• Identity Verification Documents: National ID (NID) or passport copy
• Payment Information: Mobile banking number (bKash, Nagad, Rocket)
• Security Information: Password (stored as a hash, never readable in plain text)

Automatically Collected Data

Some data is collected automatically while you use 977 bed. This information is primarily used to enhance platform security and improve your experience:

02. How Your Information Is Used

977 bed uses your information only for specific, legitimate purposes. No data is ever used unnecessarily. The primary reasons for use are:

• Account Management: To complete registration, login, and KYC verification
• Service Delivery: To settle bets, process payments, and confirm transactions
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access
• Customer support: To resolve your complaints and queries promptly
• Service Improvement: To improve platform performance and user experience
• Legal Obligation: To comply with applicable laws and regulatory guidelines
• Relevant Communications: To send you important notifications related to your account

03. How your information is kept secure

To protect your privacy at 977 bed, we use industry-standard security measures. Our key steps for safeguarding your data are:

Technical Security

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
• Password Hashing: Passwords are stored using the bcrypt algorithm
• Firewall protection: Multi-layer firewall to prevent unauthorized access
• DDoS Protection: Servers and data are protected against large-scale cyberattacks
• Regular backups: Automatic daily backups are taken to prevent data loss

Operational Security

• Only authorized staff can access specific data when required
• All access is logged and audited on a monthly basis
• Staff receive regular data protection training
• In the event of any data breach, affected users will be notified within 72 hours

04. When and With Whom Your Information Is Shared

977 bed never sells your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment providers: Necessary data is shared with bKash, Nagad, or Rocket to process transactions
• Law Enforcement: Providing information under a valid court order or government directive is a legal obligation
• KYC Verification Services: Limited data is shared with approved third parties for identity verification purposes
• Technology partners: With cloud and hosting providers essential to platform operations

Every third party we share data with is bound by 977 bed's strict data protection agreements and is not permitted to use your information for their own purposes.

05. Cookies & Tracking Policy

977 bed uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security — these cannot be disabled
• Functional Cookies: Remembers your language preferences and settings
• Analytics Cookies: Helps us understand which pages are visited most
• Security Cookies: Used to detect fraud and prevent CSRF attacks

You can disable non-essential cookies from your browser settings. However, some features may not function properly as a result.

06. Your Rights

As a 977 bed user, you have the following rights over your personal data:

• Right to Access: You have the right to know what information we hold about you
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: Under certain conditions, you may request the deletion of your data
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted
• Right to Opt-Out: You can opt out of marketing communications at any time
• Right to lodge a complaint: You may contact us directly if you notice any discrepancies

To exercise any of your rights, email us at support@977bed.app or reach out via live chat. We will respond within 30 business days.

07. Child Protection Policy

977 bed is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. If a user is found to be under 18, their account will be immediately closed and all stored data will be deleted.

If you suspect that a minor is using 977 bed, please notify our support team immediately.

08. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@977bed.app
• Live chat: Available on the platform 24/7
• Help Center: Help Center Page View

977 bed may update this Privacy Policy at any time. The revised date will be shown at the top of the page after any changes. For significant updates, a notice will be sent to your registered email.